Leadership Delaware County Spotlight - Ann Snell

Name: Ann Snell
Hometown: Harrisburg, PA
Company: AmeriHealth Caritas
Position: Compliance Operations Manager 
Length of time you have been with you company: Almost 7 years
Briefly describe your journey, noting both personal milestones and obstacles you may have faced along the way. I began at Vanguard in 2007, and got to experience a lot of different areas during my tenure, but it was being able to fix things in Compliance that gave me a new passion. I started as an analyst at AmeriHealth in 2016, and was promoted to manager at the end of 2017 due to this passion of questioning the "why" and striving for process improvement....

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How did you hear about LDC and why did you sign up to take part in it? I actually got my bachelor's degree in finance, and started at Vanguard in 2007. I got to experience a lot of different areas during my tenure, including obtaining my Series 7 license. Despite having this financial background, I kept being pulled towards compliance, and being able to correct things before they went wrong. It was a tough decision to leave this experience behind and switch industries. I started as a compliance analyst at AmeriHealth Caritas in 2016, and was promoted to manager about a year and a half later. This proved that by following your passion, you'll always end up where you should be.  ​

What inspires you? How does that inspiration play into your professional life? Breaking generational curses, and knowing that my kids grew up with better opportunities than I did. This plays into my professional life because I'm big into process improvement - just because we've always done something one way, doesn't mean it's the right way and shouldn't be changed.  

Briefly, describe a transformative moment that helped to shift your approach to your career. Going from an individual contributor role to a people leader has been a huge shift in my career, as I never envisioned myself as a leader. This transition opened me to embrace training and teaching in a different way, and I now mentor others professionally and personally. 

What leaders, thinkers or doers do you admire most? Why? Barack Obama is one of the leaders I admire most. He had a rough childhood, and never used his past as an excuse of why he couldn't do something, but as a reason for why he should. 

What has been the most valuable professional advice and/or lesson you’ve received. To find out what your strengths are and build on them, get involved in things that exemplify them! Don't focus on improving weaknesses, as you can hire to fill those.